Established in 1962, ArcBest Technologies is a wholly-owned subsidiary of ArcBest®, a transportation focused enterprise headquartered in Fort Smith, Arkansas. ArcBest Technologies' role is developing and supporting applications for the other subsidiaries in the ArcBest corporate family. We play an integral part in helping the other subsidiaries achieve their goals by providing innovative and up-to-date information technology solutions to the business challenges they face. ArcBest Technologies also provides comprehensive information services to a select group of non-corporate clients.
The largest subsidiary in the corporate family is ABF Freight®, a Fortune 1000 transportation and logistics supplier who has been recognized by receiving several awards of excellence. ABF Freight is the only six-time winner of the American Trucking Associations President’s Trophy for Safety and the only six-time winner of the Excellence in Security Award. ABF Freight also is the only carrier to earn both the Excellence in Claims/Loss Prevention Award and the Excellence in Security Award in the same year, which ABF Freight accomplished twice. In 2009, for the eighth consecutive year, ABF Freight was ranked among the top 10 of Selling Power magazine’s listing of the 25 best U.S. companies to sell for in the service sector. ABF Freight was again the highest-ranking transportation company on the magazine’s 2009 listing. In 2012 ABF Freight was also named one of Training magazine’s Training Top 125 for the third consecutive year. ABF Freight ranked seventh on the list.
The vision of ArcBest Technologies is to be a highly effective and respected Information Technology services provider. The mission is to provide quality services in a cost-effective manner. To accomplish this, ArcBest Technologies provides an outstanding hardware and system software environment, one that has both the capacity and robustness needed by a major transportation company. ArcBest Technologies next focuses on providing excellent custom-developed software solutions that address the unique needs of ABF Freight and the other subsidiaries of ArcBest Corporation. And finally, ArcBest Technologies insures that access to its systems is fast, efficient, and secure, utilizing the latest in system protection mechanisms and procedures. ArcBest Technologies appreciates the strategic nature of Information Technology in business today and aims to provide not only technically effective applications but also applications that add genuine value to the overall business.
Today over 300 employees of ArcBest Technologies provide a variety of services throughout the corporation and its other clients. Their primary function is designing, programming, and maintaining business application systems. Applications are developed for Internet, mainframe, client/server, and personal computer environments.
- General business
- Customer freight management
- Human resources
- Inventory management and control
- Production control and demand forecasting
- Equipment control and maintenance
- Freight billing, rating, pricing, and movement control
- Management information reporting
- Mobile computing systems
- Electronic data interchange
- Voice response systems